IcareLabs Blog

Fall 2020 is here and IcareLabs has tips to help you enjoy it

It’s Fall Y’all

Sep 28, 2020 9:18:00 AM

2020 has been a long year. Covid has kept most of us bottled up at home and cabin fever has become very real to many of us. The good news is that we have made it through the summer. Going outside is now bearable as temperatures start to drop across the USA. So why not get out of the house? Our mental health could use a change of scenery and there is no better time than fall to go out and enjoy the fresh air.

Here are 4 simple activities that could help you break out of the monotony of being cooped up indoors.

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IcareLabs now accepts eChecks

myIcareLabs Customer Portal Now Accepts eCheck Payments

Dec 5, 2019 1:47:50 PM

Always striving to better ourselves so we can better serve our customers, the myIcareLabs.com customer portal has just finished a big upgrade! You asked, and we listened.

After logging into your myIcareLabs account, you can process your check payments with us 24/7. Using our new eCheck option has no extra costs or hidden fees. Simply enter your information and your payment will be posted to your account the next business day.

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Wholesale Optical Customer Service That Cares

Nov 7, 2019 3:37:12 PM

 

Here at IcareLabs, we understand that every job we process is more than just a number. Every lens tells a story. It's your patient that we get to help recreate perfect vision for!

 

Our customer service team understands this too, which is why we've geared our entire company around being able to provide your practice with the best customer service possible.

 

We are able to maintain a 98.3% answer rate. When our accounts call us, we answer!

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IcareLabs Celebrates 51 Years!

The History Of IcareLabs

May 17, 2019 4:18:51 PM

When my father started IcareLabs over 50 years ago, we had no idea just how far we would come all these years later. Our family moved to Florida to pursue my father's dream of starting an optical lab, with not only the best prices, but also the best selection. At the time, none of us knew just how drastically our lives were going to be forever changed.

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IcareLabs is a wholesale optical alb that strives to provide excellent customer service to every customer!

Putting The Service Back In Customer Service

May 7, 2019 5:45:55 PM

 

One reason your patients come to your practice is the customer service they receive. If they have a bad experience then they are less likely to return.

 

A good experience can give you precious word of mouth advertising and that unsolicited recommendation from one patient to another is more valuable than just about any other type of advertising for your practice!

 

Here at IcareLabs, we try to operate with the same kind of mindset. Last year 15% of our new customers were direct referrals from our current customers. We like to say we're big enough to meet all your needs, yet small enough to care. Ever wonder why that is?

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IcareLabs wholesale optical lab founded in 1968

What is the Icare difference?

Mar 12, 2019 3:43:13 PM

 

IcareLabs was founded in 1968 with the mindset that we should be able to offer our customers the widest possible variety of lenses and services at the best possible prices. Over 50 years later, that sentiment is as true today as the day we ground our first pair of lenses!

 

One question I hear often from customers is "What makes IcareLabs different?"

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myIcareLabs Is the complete ECP portal for wholesale optical lab customers

myIcareLabs Is Your Complete Customer Portal

Dec 20, 2018 9:01:00 AM

Our myIcareLabs.com customer portal is your one stop shop for everything your practice needs to be able to run smoothly. This gives all of our customers direct access to everything you'll need for your account.

Built in-house by James Payne in 2008, the simple and friendly user interface gives you complete access to every benefit you receive by being part of the Icare family.

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