IcareLabs Blog

Taking a proper segment height for your branded progressives

How To Take a Proper Segment Height

Nov 6, 2023 9:21:41 AM

As part of our new dispenser series of blogs this week, we're going to dive into some simple tips for taking seg height measurements. Following these tips will not only ensure proper fit but also lead to more comfortable adaptation and overall lens performance.

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Questions to ask every patient as an eye care professional

Questions to Ask Every Patient

Aug 29, 2023 10:00:00 AM

Someone once said that knowledge is having the right answer while intelligence is asking the right questions. As eye care professionals, we often have the right answers for our patients. We have gone to school or apprenticed, studied hard, and took the boards. We should know the answers.

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Follow these simple steps to check in your prescription lenses

How To Check-In Prescription Lenses

Aug 22, 2023 2:44:28 PM

Now, we all know that even the most reliable wholesale labs like ours can make the occasional mistake. After all, we're only human, and sometimes things slip through the cracks. But let's face it, there's nothing more cringe-worthy than dispensing a pair of glasses that are just plain wrong. It's a blow to your reputation as an optician and shakes your patients' confidence in your abilities.

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IcareLabs teaches you the proper way to edge and mount zyl frames.

How To Mount Lenses Into Zyl Frames

Jul 19, 2023 9:48:51 AM

Before becoming the new Onboarding Account Manager here at IcareLabs, I worked for over a year in our finishing department mounting lenses for your jobs. With over 10 years of retail optical experience and being ABO certified, I wanted to share some tips for mounting lenses into Zyl frames. Hopefully, these tips can improve your finishing process to help keep your patients happy.

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This part two of optical formulas will help you understand exactly how to fit your patient with the right frame based on looks and their prescription

Optical Formulas Part 2

Apr 20, 2023 12:16:17 PM

When we first started writing blogs and sending out our monthly IcareFocus Newsletter, we did not know what to expect. We are often humbled by the amount of interest in our blogs. We are also sometimes surprised by the success of some and the lack of interest in others.

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Refreshing your knowledge on the basics of the optical world can be beneficial to even some of the most experienced opticians.

ABO Optical Formulas

Mar 22, 2023 10:00:00 AM

Here at IcareLabs, we pride ourselves in making learning a priority. Our sales, marketing, and customer service teams are constantly utilizing different resources to stay up to date with current products. This allows us to share with our customers the benefits of these new products as they roll out.

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Cribbing lenses is a very important step within the surfacing process because it will ultimately save your edger from serious wear and tear.

Why We Crib Lenses

Jan 30, 2023 10:00:00 AM

In today's modern lab with digital processing and the high percentage of jobs being processed with non-glare coating, cribbing has become the norm.  While many might be used to receiving cribbed lenses, I would figure that some do not understand why.

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Thin lenses are what your patient's want when getting glasses.  Here are three steps to getting thin lenses.

Steps To Improving Thickness And Cut-Out Issues

Mar 28, 2022 11:07:17 AM

To better assist our customers and improve thickness and cut-out, we are expanding our database to begin storing frame information, including the shape and measurements of each frame. This is a brand new tool in our battle against thick lenses and cut-out issues.

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Exploring, determining, and solving patient issues when dispensing glasses

Recipe for Resolving Problem Jobs

Jan 11, 2022 11:07:33 AM

While it has been many years since I have dispensed glasses, the memories of troubled patients are still fresh in my mind. I had the blessing of being trained under a master optician back in the days when this still meant something. I wish I could remember half of what he shared with me.

Through this training early in my career, along with hundreds if not thousands of calls working with dispensers over the last 18 years I've been with IcareLabs, I feel I have become pretty good at troubleshooting issues with a pair of glasses.

Much like a complex recipe, troubleshooting seems challenging from the outside. However, when broken down into individual steps it becomes effortless. In comparison with cooking, following each step in sequence makes even the most complex dishes seem easy.

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