Camille Lowery

Camille joined the IcareLabs family in 2008 and has worked her way up to the Customer Service Coordinator position thanks to her thirst for optical knowledge and meticulous organizational skills. She is always happy to help customers with any questions they have or making sure their jobs are processed exactly how they want them.

Recent Posts

How Do You Improve Morale At Your Optical?

Posted by Camille Lowery on Jul 20, 2020 9:52:17 AM

Running a business and managing staff has changed a bit over the last 20 years or so. There was a time when just paying your employees a fair wage, insurance, and a safe environment to do their job was enough to keep everyone happy.

 

Times have changed and so have employee expectations. We’ve all seen how companies like Google offer all kinds of perks to not only draw in good people but more importantly keep up morale.

 

Here are a few key ideas to make working for you more fun and rewarding. By following some of these you will improve your morale and teamwork. Most of these will cost you very little out of pocket when compared to how much they can boost your team’s morale.

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Topics: Optical Sales Coach

COMING SOON: The Varilux Comfort Max Progressive Lens

Posted by Camille Lowery on Jun 12, 2020 12:05:46 PM

Big news for fans of the Varilux family of progressive lenses. The new Varilux Comfort Max will be launching on August 11th, 2020! In this blog, we'll touch on everything that we know so far. We'll also take a look at where this new lens will be positioned among the many great Varilux lens offerings so you can be prepared when this lens launches later this year.

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Topics: Lens Designs

Optical Training You Can Do From Home

Posted by Camille Lowery on Mar 25, 2020 4:19:12 PM

Across the USA and the world, many of us find ourselves at home or with reduced hours due to the current Covid-19 pandemic. We should all absolutely take this extra time to finally get some of those things at the bottom of our to-do lists done around the house, make more memories with our loved ones, and do a little bit more self-care as well.

 

Even after adding all of that and more into our schedules you may find yourself with the need for something to do. Why not add in some extra optical training for yourself too? Essilor and Shamir have provided two great options that are free for a limited time to help scratch your optical itch during these times.

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Topics: Optical Sales Coach

NuPolar CR-39 Mirror Coat Polarized Lenses Now Available!

Posted by Camille Lowery on Dec 13, 2019 10:24:51 AM

IcareLabs is proud to now offer the new CR-39 semi-finished NuPolar mirrored lenses. What does this mean for your practice? Consistent colors assure you that your patients will be happy with their glasses and redos will always match.

 

Let's dive into the NuPolar line to see exactly what makes them such a great product for patients looking at polarized lens options.

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Topics: Lens Add-Ons

Wholesale Optical Customer Service That Cares

Posted by Camille Lowery on Nov 7, 2019 3:37:12 PM

 

Here at IcareLabs, we understand that every job we process is more than just a number. Every lens tells a story. It's your patient that we get to help recreate perfect vision for!

 

Our customer service team understands this too, which is why we've geared our entire company around being able to provide your practice with the best customer service possible.

 

We are able to maintain a 98.3% answer rate. When our accounts call us, we answer!

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Topics: About IcareLabs

How To Utilize KBco Polarized Mirror Lenses For Higher Optical Sales

Posted by Camille Lowery on Oct 11, 2019 3:40:22 PM

 

In 2018, the US lead the world in sunglass sales. These sales generated over $5.8 billion dollars in revenue.

 

A 2016 survey found that about 86% of Americans wear sunglasses on a regular basis but only about 12% of Americans wear prescription sunglasses.

 

Why are we not capturing a larger portion of this lucrative Sunwear market? Where are we missing out? 

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Topics: Lens Add-Ons

Introducing: IceAR with Silk!

Posted by Camille Lowery on Sep 3, 2019 8:39:03 AM

 

For the last 8 years, we have been proud to offer you our premium house brand IceAR anti-reflective coating. Over this time, it has become a staple product for many of our customers offering a durable 2 year warranty value proposition for their patients.

 

We are excited to announce the addition of our latest in-house non-glare coating, IceAR with Silk!

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Topics: Lens Add-Ons

Benefits Of Anti-Reflective Coatings - Crizal Prevencia

Posted by Camille Lowery on Jun 7, 2019 12:29:07 PM

Crizal anti-reflective coatings are known around the world as an industry leader in providing quality AR coatings and for good reason. In my previous blogs, we've discussed Crizal Easy, Crizal Alize, Crizal Avance, and our IceAR.

    

Here at IcareLabs we also process the flagship Crizal Sapphire 360 and Crizal Prevencia in-house. This blog post will provide you with everything you need to know to explain the benefits of Prevencia treatments to your patients.

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Topics: Lens Add-Ons

10 Simple Ways To Include Transitions Lenses In The Patient Journey

Posted by Camille Lowery on May 2, 2019 9:59:57 AM

 

Transitions photochromic lenses are an excellent way to increase patient satisfaction while also helping to increase your optical revenue and positively influence future patient experiences. It's a win-win for both you and your patients!

 

Transitions has come up with 10 simple ways that you can help engage your patients and your practice to include Transitions lenses on the entire patient journey:

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Topics: Optical Sales Coach, Lens Add-Ons

Benefits Of IceAR Anti-Reflective Coating

Posted by Camille Lowery on Apr 4, 2019 9:07:00 AM

 

IceAR is IcareLabs proprietary house brand premium anti-reflective coating. We also offer the full line of Crizal coatings in-house and have talked about a few of them like Sapphire™ and Avance in my previous blogs.

 

IceAR can offer your practice another layer of service that will help ensure your practice is able to best serve the needs of every patient that walks through your door, regardless of their budgetary concerns. We'll also look at some of the amazing technology behind IceAR so you can get more familiar with the product itself. This allows you to answer any questions your patients may have.

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Topics: Lens Add-Ons

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