IcareLabs Blog

Patient flow is a critical component of any healthcare practice, including optical clinics. Efficient patient flow ensures that patients receive timely care, enhances patient satisfaction, and improves the overall productivity of the practice. Here are some key strategies to improve patient flow in an optical practice:

In our ongoing quest to always be America's easiest lab to work with, our amazing customer portal provides all of our customers with 24/7 access to everything they need. This includes Rx ordering, payments, statements, and more. One of the best features available is real-time job tracking as your work is going through our lab! This blog will explain the various codes you'll see on the job status screen and the estimated turnaround time.

Are your single vision patients looking for some relief from their digital devices? Our new Heritage Relief digital single vision lenses will be exactly what the doctor ordered to help reduce your patient's eye strain. Let's find out who these designs are best suited for and what they can do in our latest blog.

As part of our new dispenser series of blogs this week, we're going to dive into some simple tips for taking seg height measurements. Following these tips will not only ensure proper fit but also lead to more comfortable adaptation and overall lens performance.

Now, we all know that even the most reliable wholesale labs like ours can make the occasional mistake. After all, we're only human, and sometimes things slip through the cracks. But let's face it, there's nothing more cringe-worthy than dispensing a pair of glasses that are just plain wrong. It's a blow to your reputation as an optician and shakes your patients' confidence in your abilities.

Before becoming the new Onboarding Account Manager here at IcareLabs, I worked for over a year in our finishing department mounting lenses for your jobs. With over 10 years of retail optical experience and being ABO certified, I wanted to share some tips for mounting lenses into Zyl frames. Hopefully, these tips can improve your finishing process to help keep your patients happy.