James Payne

James Payne is the Vice President of Technology at IcareLabs, and is part of the third generation to operate this family-owned business. James created the lab’s own easy-to-use online ordering portal as well as job automation and routing systems. He received his B.S. in Computer Science from Eckerd College and his MBA from the Florida Institute of Technology.
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Recent Posts

myIcareLabs Customer Portal Now Accepts eCheck Payments

Posted by James Payne on Dec 5, 2019 1:47:50 PM

Always striving to better ourselves so we can better serve our customers, the myIcareLabs.com customer portal has just finished a big upgrade! You asked, and we listened.


After logging into your myIcareLabs account, you can process your check payments with us 24/7. Using our new eCheck option has no extra costs or hidden fees. Simply enter your information and your payment will be posted to your account the next business day.

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Topics: About IcareLabs

Order Custom Rx SeaVision Dive Masks Exclusively At IcareLabs

Posted by James Payne on Aug 14, 2018 3:12:30 PM

Did you know there are over 3 million active scuba divers and 11 million active snorkelers currently in the USA right now?


Many of them need prescription dive masks to properly see, but are used to having to settle with uncorrected vision underwater.


What does this mean for your practice?

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Topics: Optical Sales Coach, Lens Designs

The Importance of Frame Shape Numbers

Posted by James Payne on Jan 26, 2016 3:52:20 PM

We use the frame shape number for a few different things. The first thing we do with the frame shape number is to build the shape with the A and B measurements provided.


After we have done this, we will calculate the ED based on the new shape. Why do we do this?


Lets take this job for example. I have a +2.50 -1.50, with a 58 PD in a 53-21 Drill mount frame.

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Topics: Lens Designs

Frame EDs, Friend or Foe?

Posted by James Payne on Nov 10, 2015 9:22:54 AM


Frame Measurements have become increasingly important with the addition of digital lens designs. As a lab, we have lost control over the safety margin on lens cutout. The lens designer gives us all of the parameters to process the lens, and we are at their mercy.

Our biggest issue has been the Frame ED (Effective Diameter) measurement. Unfortunately, many have been misinformed about how to measure this.

When we get a job that hasn’t cut out for a customer, what we often see is the LD, or Longest Diameter, placed incorrectly in the ED box. One of the top results in a quick Google search even incorrectly explains how to measure it.

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Topics: Lens Designs

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